Privacy policy

Your equipment.
Your information.

Effective November 11, 2026

Church Remote is developed by Samuel Adam Cornwell. This policy explains how the iPhone/iPad app and this support website handle information.

Information stored on your device

The app keeps saved equipment names, rooms, favorites, local addresses, last successful connections, and last known equipment information on your device. Full Saved Web Portal URLs, which can contain access tokens in their paths or queries, are stored in the device’s Keychain. The app does not upload your saved equipment list to a Church Remote account or server.

System backup behavior is controlled by your Apple device settings. Portal addresses stored with this-device-only Keychain protection are not a cross-device sync feature.

Connections to your equipment

Church Remote communicates with equipment and control software you choose on your local network. It reads status, presentations, thumbnails, and other information needed for the selected integration, and sends the control commands you request. Online status does not independently confirm physical power state.

Playlister and Companion provide their web interfaces. Saved Web Portals restrict navigation and resources to the saved equipment origin. Web login state uses a nonpersistent WebKit session, which may remain in memory while you switch devices. The equipment and its software may have their own privacy practices and settings.

Optional support messages

If you send feedback, we receive your email address, the message you choose to send, and the app version included in the draft. Your email account may also include your display name or signature. Messages are reviewed and sent through your Mail account or chosen email app; the app does not send them in the background. Device names, network addresses, and logs are not attached automatically.

We use support correspondence to answer questions, investigate problems, and consider requested features. Support messages may be retained as needed for those purposes. You can ask us to delete support correspondence, subject to any records we need to retain for legitimate support or legal purposes.

Accounts, advertising, and tracking

The native app does not require a Church Remote account and includes no advertising, behavioral tracking, or analytics SDK. We do not sell personal information or use support messages for advertising.

This website

The site uses no analytics scripts, advertising cookies, contact-form backend, or account sign-in for visitors. The hosting provider, Render, processes technical request information needed to deliver and secure the website, such as IP addresses and request metadata. Email links open your email application.

Your choices

You can rename or forget saved equipment in Device Details. Forgetting a saved portal removes its Keychain address. Local Network access can be changed in Settings. You decide whether to send feedback and what to include.

Updates and contact

We may update this policy as the app changes. The effective date appears above. For privacy questions or requests, email support@getchurchremote.com.